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Terms and Conditions

Last updated: July 17, 2025

1. Introduction

Welcome to the Axis Imaging website. These Terms and Conditions (&quotTerms&quot) govern your use of our website located at axisimaging.com.au (&quotService&quot) operated by Axis Imaging (&quotus&quot, &quotwe&quot, or &quotour&quot).

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

2. About Axis Imaging

Axis Imaging is a medical imaging practice providing diagnostic radiology services including CT scans, X-rays, ultrasounds, and DEXA scans. We are located at:

107/21 Cityside Drive
Mickleham VIC 3064
ABN: 28 342 461 136

3. Use of Our Website

3.1 Permitted Use

You may use our website for lawful purposes only. You agree not to use the website:

  • In any way that violates applicable laws or regulations
  • To transmit or procure the sending of advertising or promotional material without our consent
  • To impersonate or attempt to impersonate Axis Imaging, our employees, or other users
  • To engage in any conduct that restricts or inhibits anyone&aposs use of the website

3.2 User Accounts

Some parts of our Service may require you to create an account. You are responsible for:

  • Maintaining the confidentiality of your account information
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use

4. Medical Information and Disclaimer

4.1 General Information Only

Information on this website is for general informational purposes only and does not constitute medical advice. You should always consult with qualified healthcare professionals regarding medical conditions and treatment options.

4.2 No Doctor-Patient Relationship

Use of this website does not create a doctor-patient relationship between you and Axis Imaging or any of our radiologists or staff.

4.3 Emergency Situations

This website should not be used for medical emergencies. In case of a medical emergency, call 000 immediately or go to your nearest emergency department.

5. Privacy and Personal Information

Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which forms part of these Terms. By using our Service, you consent to the collection and use of information in accordance with our Privacy Policy.

6. Intellectual Property Rights

6.1 Our Content

The Service and its original content, features, and functionality are and will remain the exclusive property of Axis Imaging. The Service is protected by copyright, trademark, and other laws. Our trademarks may not be used without our prior written consent.

6.2 User Content

By submitting content to our Service, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and distribute such content in connection with the Service.

7. Referrals and Appointments

7.1 Valid Referrals Required

All imaging services require valid referrals from registered medical practitioners in accordance with Australian healthcare regulations and Medicare requirements.

7.2 Appointment Policies

  • Appointments are subject to availability
  • Cancellation policies apply as communicated at time of booking
  • We reserve the right to reschedule appointments when necessary

7.3 Patient Responsibilities

Patients are responsible for:

  • Arriving on time for appointments
  • Following pre-examination instructions
  • Providing accurate medical history and information
  • Payment of any applicable fees

8. Fees and Payment

8.1 Medicare and Bulk Billing

We bulk bill eligible patients in accordance with Medicare guidelines. Private patients and those with services not covered by Medicare will be charged applicable fees.

8.2 Payment Terms

Payment is due at the time of service unless alternative arrangements have been made. We accept various payment methods as displayed at our facilities.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Axis Imaging shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

10. Professional Standards and Compliance

10.1 Regulatory Compliance

Axis Imaging operates in accordance with:

  • Australian Health Practitioner Regulation Agency (AHPRA) standards
  • Therapeutic Goods Administration (TGA) requirements
  • Australian Radiation Protection and Nuclear Safety Agency (ARPANSA) guidelines
  • Privacy Act 1988 and Australian Privacy Principles

10.2 Quality Assurance

We maintain high standards of clinical care and technical quality in accordance with professional medical imaging standards and accreditation requirements.

11. Website Availability and Technical Issues

11.1 Service Availability

We strive to maintain website availability but cannot guarantee uninterrupted access. We reserve the right to suspend or restrict access for maintenance, updates, or other operational reasons.

11.2 Technical Accuracy

While we endeavor to ensure information accuracy, we cannot guarantee that all website content is current, complete, or error-free.

12. Third-Party Links and Services

Our Service may contain links to third-party websites or services. We do not control and are not responsible for the content, privacy policies, or practices of any third-party websites or services.

13. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice, if you breach these Terms.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of Victoria, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Victoria.

15. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated &quotLast updated&quot date. Continued use of the Service after changes constitutes acceptance of the new Terms.

16. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in effect.

17. Contact Information

For questions about these Terms and Conditions, please contact us:

Email: merrifield@axisimaging.com.au
Phone: (03) 8560 0000
Address: 107/21 Cityside Drive, Mickleham VIC 3064

Business Hours:
Monday to Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed

Axis Imaging - Precision radiology. Personalised care.

These Terms and Conditions are effective as of July 17, 2025 and were last updated on July 17, 2025.